Incoming Resources
- How to work a room, a guide to successfully managing the mingling, Susan RoAne
- Kiss, bow, or shake hands, sales and marketing, the essential cultural guide--from presentations and promotions to communicating and closing, by Terri Morrison, Wayne A. Conaway
- Works well with others, an outsider's guide to shaking hands, shutting up, handling jerks, and other crucial skills in business that no one ever teaches you, Ross McCammon
- Letitia Baldrige's new Complete guide to executive manners